成都世豪新瑞物业服务有限公司

成都世豪新瑞物业服务有限公司成立于2009年,隶属于世豪新瑞集团旗下的全资子公司,具有国家物业管理三级企业资质的全国性专业物业服务与管理公司。

自公司成立以来,一直遵循“业主至上、服务第一”的企业宗旨,致力打造行业内一流服务口碑及高端品质。公司按照市场化、专业化、集团化的管理模式,建立了独立核算、自负盈亏、依法管理、自主经营、自我发展的运行机制,确定了科学规范、竭诚高效、安全文明、持续发展、依法管理的质量方针,制定了一整套严格的管理制度和操作规程,通过科学的管理和优质的服务,努力营造安全、文明、整洁、舒适、充满亲情的社区氛围。

成都世豪新瑞物业服务有限公司通过多年经营,已形成了以人为本、和谐共存,“真诚、善意、精致、完美”的独特文化理念,为企业的健康发展打下了厚实的人文基础和强大的精神支撑。

世豪新瑞承袭高端物业经验,十载以来不断升级物业服务,雕琢出5M尊崇服务体系,包含五级服务标准、五大贴心管家体系、66项尊贵服务、25H全方位尊贵礼宾服务、特色双语服务等业主礼遇,致力于打造行业一流的口碑与项目品质。
Management•五级服务标准
公共区域日常维修与保养、园林养护、消防管理等基础物业服务均以严苛五级标准打造,竭诚为层峰人士缔造品质生活。
Meticulous•五大贴心管家体系
•物业管家:以五级服务为基准,为业主提供专业日常物业、管理公共事务
•生活管家:提供家政保洁、票务代办等服务,帮助业主远离生活琐事的烦扰
•商务管家:为业主提供专业的商务无忧服务,如:文件打印、文件翻译、组织健康讲座等
•健康管家:为业主建立健康档案、提供上门体检服务、专家门诊、组织健康讲座等
•资产管家:针对投资型客户提供专业的资产管理服务,如空置房打理服务、房屋租赁服务等
Marvelous:定制66项尊享服务
世豪新瑞分门别类,为业主提供商务秘书、宠物寄养、场地租赁等专属定制66条零干扰完备服务。
Mirable:25H全方位尊贵礼宾服务
24小时不间断客户服务+总经理每日1小时现场接待。细心呵护每一位客户,力求使每一个客户感受到温馨、舒适与便捷的服务。
Manners:特色双语服务
物业客服中心将配置高级客服人员,具备较强的英语沟通能力、专职为外籍客户提供服务。

未来,世豪物业将继续秉承“业主至上、服务第一”的企业宗旨,竭力于给予业主更好的服务,以永不停歇的步伐,向更高的标准和目标前进!

Property Management
Chengdu SAIHO Property Management Service Co., Ltd., found in 2009 and wholly owned by SAIHO Group, is a nationwide professional property management company holding level III qualification in property management.
The company has, since the very establishment, followed the business tenet of “owner first, service first”, trying to build a top-end reputation and high-end service in the industry of property management. The company has, following the a market-oriented professional and group management mode, established the operation mechanism featured with independent accounting, self-financing, lawful management, independent operation, and self-development, together with the quality policy of scientific and standard, honest and efficient, safe and civilized, sustainable development, and lawful management, and a complete package of strict management policies and operation procedures, trying to build a safe, civilized, neat, and comfortable community atmosphere full of family affection, with scientific management and excellent service.

After years of operation, Chengdu SAIHO Property Management Co., Ltd. has developed unique human-oriented cultural ideas highlighting harmonious co-existence, sincerity, goodwill, refinement, and perfection, which has set solid humanistic foundation and powerful spiritual support for the healthy development of the company.

SAIHO has, carrying forward the high-end property management experience, constantly improved the property management service over the ten years and has developed the 5M service system which consists of 5-level service standard, 5 major butler services, 66 noble services, 25H all-round guest service, and bilingual services, to the house owners, trying to build top-level reputation and quality in the field of property management.

Management: 5-level service standard
Daily repair and maintenance of public areas, garden maintenance, fire safety control and other fundamental property service are all handled with 5-level criteria, trying to delivery high-quality life to high-level people. 

Meticulous· Five major butler services.
Property Management: Professional daily property management and public affairs management are provided to the house owners with 5-level service criteria.

Life butler: Housekeeping, ticketing and other services are provided to protect the house owners from bothering of daily trivial matters.

Business butler: Professional business services are provided, including printing, translation, and health lecture, etc.

Health butler: Build health archives for the house owners and provide door-to-door physical exam, expert clinic, and health lectures, etc.

Asset butler: Provide professional asset management service to customers interested in investment, such as maintenance of vacant houses and house leasing, etc.

Marvelous: 66 noble custom services.
SAIHO provides 66 customer and exclusive zero-interference services to the house owners, including business secretary, pet fostering, and venue leasing, etc.

Mirable: 25H all-round noble guest service
24-h ceaseless customer service + 1-hour on-site reception by the general manager. SAIHO cares for each customer, trying to make each of the customers feel the warm, comfortable, and convenient services.

Manners: Special bilingual service.
Our customer service center has recruited high-level customer service personnel who are strongly capable of communication in English and will provide service for our foreign customers.

In the future, SAIHO will further carry forward the service tenet of “owner first, service first”, provide better service to the house owners, and move ahead toward higher standard and target with big strides!


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